Low-Price ticket
Low-Price tickets are non-refundable.
Flex ticket
Flex tickets are non-refundable.
Standard ticket (including Pensioners’ and Disability tickets)
Standard tickets may be changed without any charge. For a refund, a fee is charged per reservation of 20% of the ticket price,
but at least DKK 100, which is deducted from the amount of the refund.
If you would like your ticket refunded, please contact us.